Regarding changes to registration information
- Can I change my registered country information?
Once you obtain your ARTIST ID (=Plus member ID), you will not be able to change your registered country.
Please note that we cannot make any changes even if you contact us.
○: Within Japan ⇒ Within Japan,
○:Overseas (outside Japan) ⇒ Overseas (outside Japan)
✖: Within Japan ⇒ Overseas (outside Japan)
✖:Overseas (outside Japan) ⇒ Within Japan
If you wish to register using your country of residence information, please reapply.
<Caution>
Your "id ARTIST ID (=Plus member ID)" will differ depending on whether you are in Japan or outside of Japan (overseas).
This will be determined based on the "country information" you register.
Please also read the help section below.
Can I join even if I live overseas (outside of Japan)?
I have an ARTIST ID (=Plus member ID), but I cannot register as an overseas member.
Please note that, as a general rule, 'one room' allows only one account per person.
Please unsubscribe from any registrations (accounts) that you no longer wish to use.
»How do I cancel my Silver Key (monthly subscription) subscription?
»How do I cancel my Gold Key (annual subscription) subscription?
* We do not offer prorated refunds for membership fees.
Other questions regarding "Changing registration information"
-
Q.
Can I change my registered email address?
-
Q.
I can't change my email address because the message "It's already in use" appears.
-
Q.
Can I change my registered address?
-
Q.
Can I change my registered phone number?
-
Q.
I made a mistake when registering my date of birth and gender.
-
Q.
What should I do if my last name changes?
-
Q.
Can I change my registered nickname?
If the above does not resolve your issue, please contact us using the form below.
Contact us regarding opinions, requests, violations, etc. *We do not provide individual responses.