登録情報の変更について
- My address, phone number, and email address have changed.
After logging into one room website, please change your membership information via "my page" → "Confirm/Change Membership Information".
*Please note that this fan club cannot be held responsible for any non-delivery of member benefits due to incomplete registration or delays in updating your information.
*If you are using an Android smartphone, you cannot change your settings through the "back number app". Please change them using a browser such as Google Chrome.
<For those who wish to change their email address>
If you wish to change your smartphone's email address, please complete the procedure from the smartphone you wish to change it to.
After completing the procedure on the website, you will receive an email confirming the changes. Please access the URL in the email to complete the changes.
If you have domain-specific email filtering enabled, please configure your settings to allow emails from "oneroom.info", "plusmember.jp", and "tguard.net".
Additionally, regardless of whether you have specified recipient settings enabled, some mobile carriers may have their "spam filtering" or "spoofing filtering" settings initially set to "high" or "strong," which may be the reason why you are unable to receive our email newsletter.
Please be sure to check and change your settings beforehand.
「登録情報の変更について」に関する他の質問
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Q.
I registered the wrong name and date of birth in my membership information.
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Q.
My last name has changed, what should I do?
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Q.
Can I change my registered country?
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Q.
Can I change the delivery address from [overseas] to [within Japan]?
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Q.
When I try to change my email address, I get the message "Already in use"
If the above does not resolve your issue, please contact us using the form below.
Contact us regarding opinions, requests, violations, etc. *We do not provide individual responses.