Regarding changes to registration information

Can I change my registered address?

You can change your registered address yourself.

After logging in, please proceed from "View/Change Member Information" in My Page.

✓If you use other artist sites operated by "Fanplus" with the same Plus member ID, the changes will apply to all services.

<Caution>
Please access the site using a web browser (Safari/Chrome) when proceeding with the procedure.

- You cannot complete this procedure through the "back number app".

- In-app browsers (Yahoo! JAPAN app/Google app) are not guaranteed to work.

Accessing the site via various social media apps such as X (formerly Twitter), Instagram, and LINE may result in it not functioning correctly.

»Click here if you are unable to log in.


<For Gold Key (annual plan) members>

If you have moved, please update your address as soon as possible, as this may result in you not receiving your member benefits.

If you have a nameplate displayed, we will not be able to deliver the package if it does not match the registered name (addressee).

Please add "c/o [Name on the nameplate]" to the end of the address when registering.

Other questions regarding "Changing registration information"

• Q.
  Can I change my registered email address?
• Q.
  I can't change my email address because the message "It's already in use" appears.
• Q.
  Can I change my registered country information?
• Q.
  Can I change my registered phone number?
• Q.
  I made a mistake when registering my date of birth and gender.
• Q.
  What should I do if my last name changes?
• Q.
  Can I change my registered nickname?

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