Regarding changes to registration information
- Can I change my registered nickname?
You can change your nickname information yourself.
After logging in, please proceed from "View/Change Member Information" in My Page.
●Please set the name to [2 characters or more].
●Symbols (* - ., etc.) cannot be used.
●If you use multiple services with your existing ID, you can set a nickname for each service.
Please note that you cannot use strings that are already being used by other customers.
If you are unable to register a nickname using your desired string, please add other characters.
<Caution>
Please access the site using a web browser (Safari/Chrome) when proceeding with the procedure.
- You cannot complete this procedure through the "back number app".
- In-app browsers (Yahoo! JAPAN app/Google app) are not guaranteed to work.
Accessing the site via various social media apps such as X (formerly Twitter), Instagram, and LINE may result in it not functioning correctly.
Other questions regarding "Changing registration information"
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Q.
Can I change my registered email address?
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Q.
I can't change my email address because the message "It's already in use" appears.
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Q.
Can I change my registered address?
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Q.
Can I change my registered country information?
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Q.
Can I change my registered phone number?
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Q.
I made a mistake when registering my date of birth and gender.
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Q.
What should I do if my last name changes?
If the above does not resolve your issue, please contact us using the form below.
Contact us regarding opinions, requests, violations, etc. *We do not provide individual responses.