Regarding changes to registration information
- Can I change my registered phone number?
You can change your registered phone number yourself.
After logging in, please proceed from "View/Change Member Information" in My Page.
✓If you use other artist sites operated by "Fanplus" with the same Plus member ID, the changes will apply to all services.
<Caution>
Please access the site using a web browser (Safari/Chrome) when proceeding with the procedure.
- You cannot complete this procedure through the "back number app".
- In-app browsers (Yahoo! JAPAN app/Google app) are not guaranteed to work.
Accessing the site via various social media apps such as X (formerly Twitter), Instagram, and LINE may result in it not functioning correctly.
»Click here if you are unable to log in.
<Regarding phone number (SMS) verification for back number app>
You cannot change this from your My Page.
If you have any problems, please contact "Ticket Plaza Customer Support".
Other questions regarding "Changing registration information"
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Q.
Can I change my registered email address?
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Q.
I can't change my email address because the message "It's already in use" appears.
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Q.
Can I change my registered address?
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Q.
登録の国情報は変更できますか?
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Q.
生年月日・性別を間違えて登録してしまいました。
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Q.
名字が変わった場合はどうすればよいですか?
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Q.
登録のニックネームは変更できますか?
If the above does not resolve your issue, please contact us using the form below.
Contact us regarding opinions, requests, violations, etc. *We do not provide individual responses.