Regarding payment of membership fees
- I am unable to register as a member because I am receiving a message saying "The maximum number of errors has been reached" when trying to pay by credit card.
If you encounter four or more errors within a 24-hour period during the payment process, you will be unable to retry for security reasons.
You can register after waiting at least 24 hours.
Please try again after 24 hours.
* Please note that we cannot resolve the error even if you contact us.
We are unable to investigate or provide details regarding credit card errors at this service center.
Please contact your credit card company to inquire about the validity of your card.
Please also read this.
Other questions regarding "Payment of membership fees"
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Q.
Please tell me the membership fee.
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Q.
Please tell me which payment methods are supported for the [Gold Key (annual subscription)].
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Please tell me which payment methods are supported for [Silver Key (monthly subscription)].
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Please tell me which credit cards are accepted.
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Can I use a debit card, prepaid card, or Bundle Card?
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Q.
[Credit card payment] An error message will be displayed.
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Q.
A message appeared stating that identity verification was required for credit card payment.
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Q.
[Silver Key (Monthly Plan)] If paying by credit card, when will the billing occur?
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Q.
If I pay by credit card, how will it appear on my statement?
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Q.
If I pay using a carrier, how will it be shown on my statement?
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Q.
[Gold Key] Can I check or change the credit card information I registered?
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Q.
[silver key] Can I change the payment method?
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[Gold Key] Convenience store payment: I don't know how to pay
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Q.
[Gold Key] Convenience store payment: The payment deadline has passed
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Q.
[silver key (monthly plan)] I'm planning to switch to ahamo, irumo, povo, or LINEMO. Is there anything I need to do?
If the above does not resolve your issue, please contact us using the form below.
Contact us regarding opinions, requests, violations, etc. *We do not provide individual responses.