Regarding payment of membership fees

[silver key] Can I change the payment method?

● Credit card payment → Change to another credit card
You can change your credit card information from "Credit Card Confirmation/Change" in My Page.
Your next monthly membership fee payment will be processed using the updated credit card.

---

 ● Changing from credit card payment to carrier billing, or from carrier billing to credit card payment.
Due to system limitations, you will need to cancel your membership temporarily.
After logging in, please proceed with the withdrawal process from "Withdrawal" at the bottom of the TOP page. After withdrawal,please log in with the same email address or ID ARTIST ID (Plus member ID) and register as a member using your preferred payment method.

However, please note that if you change your payment method (i.e., cancel and re-register) within the same month, you will be charged the monthly membership fee twice.
Therefore, we recommend that you cancel your membership at the end of the month and re-register the following month.

Other questions regarding "Payment of membership fees"

• Q.
  Please tell me the membership fee.
• Q.
  Please tell me which payment methods are supported for the [Gold Key (annual subscription)].
• Q.
  Please tell me which payment methods are supported for [Silver Key (monthly subscription)].
• Q.
  Please tell me which credit cards are accepted.
• Q.
  Can I use a debit card, prepaid card, or Bundle Card?
• Q.
  [Credit card payment] An error message will be displayed.
• Q.
  I am unable to register as a member because I am receiving a message saying "The maximum number of errors has been reached" when trying to pay by credit card.
• Q.
  A message appeared stating that identity verification was required for credit card payment.
• Q.
  [Silver Key (Monthly Plan)] If paying by credit card, when will the billing occur?
• Q.
  If I pay by credit card, how will it appear on my statement?
• Q.
  If I pay using a carrier, how will it be shown on my statement?
• Q.
  [Gold Key] Can I check or change the credit card information I registered?
• Q.
  [Gold Key] Convenience store payment: I don't know how to pay
• Q.
  [Gold Key] Convenience store payment: The payment deadline has passed
• Q.
  [silver key (monthly plan)] I'm planning to switch to ahamo, irumo, povo, or LINEMO. Is there anything I need to do?

back