Regarding payment of membership fees
- [Gold Key] Can I check or change the credit card information I registered?
When you access "My Page," only those with automatic renewal enabled will see the "Credit Card Automatic Renewal Confirmation" message.
You can check or change your currently registered credit card information from that page.
*Please note that you cannot make changes through the "back number app". Please make the changes via your browser.
Please note that changes to your credit card information must be made by the 20th of the month in which your membership expires.
Please note that if you do not pay by the due date, your subscription will automatically renew using your old credit card information.
My page is here
Other questions regarding "Payment of membership fees"
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Q.
[Gold Key] How to pay the annual fee
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Q.
[Gold Key] Convenience store payment: I don't know how to pay
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Q.
[Gold Key] Convenience store payment: The payment deadline has passed
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Q.
[gold key] Credit card payment: Confirmation and cancellation of automatic renewal
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Q.
[Gold Key] I received an email from my credit card company informing me of the membership fee withdrawal at the beginning of the month my membership expires.
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Q.
【silver key】How to pay your monthly membership fee
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Q.
[silver key] Can I change the payment method?
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Q.
[Silver Key] For those planning to switch to ahamo / irumo / povo / LINEMO
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Q.
[silver key] Can I check or change the credit card information I registered?
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Q.
I get an error when registering my credit card
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Q.
If I pay by credit card, how will it appear on my statement?
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Q.
If I pay using a carrier, how will it be shown on my statement?
If the above does not resolve your issue, please contact us using the form below.
Contact us regarding opinions, requests, violations, etc. *We do not provide individual responses.