Regarding payment of membership fees
- [Gold Key] Can I check or change the credit card information I registered?
When you access "My Page," only those with automatic renewal enabled will see the "Credit Card Automatic Renewal Confirmation" message.
You can check or change your currently registered credit card information from that page.
*Please note that you cannot make changes through the "back number app". Please make the changes via your browser.
Please note that changes to your credit card information must be made by the 20th of the month in which your membership expires.
Please note that if you do not pay by the due date, your subscription will automatically renew using your old credit card information.
My page is here
Other questions regarding "Payment of membership fees"
-
Q.
Please tell me the membership fee.
-
Q.
Please tell me which payment methods are supported for the [Gold Key (annual subscription)].
-
Q.
Please tell me which payment methods are supported for [Silver Key (monthly subscription)].
-
Q.
Please tell me which credit cards are accepted.
-
Q.
Can I use a debit card, prepaid card, or Bundle Card?
-
Q.
[Credit card payment] An error message will be displayed.
-
Q.
I am unable to register as a member because I am receiving a message saying "The maximum number of errors has been reached" when trying to pay by credit card.
-
Q.
A message appeared stating that identity verification was required for credit card payment.
-
Q.
[Silver Key (Monthly Plan)] If paying by credit card, when will the billing occur?
-
Q.
If I pay by credit card, how will it appear on my statement?
-
Q.
If I pay using a carrier, how will it be shown on my statement?
-
Q.
[silver key] Can I change the payment method?
-
Q.
[Gold Key] Convenience store payment: I don't know how to pay
-
Q.
[Gold Key] Convenience store payment: The payment deadline has passed
-
Q.
[silver key (monthly plan)] I'm planning to switch to ahamo, irumo, povo, or LINEMO. Is there anything I need to do?
If the above does not resolve your issue, please contact us using the form below.
Contact us regarding opinions, requests, violations, etc. *We do not provide individual responses.