Regarding payment of membership fees
- [Silver Key] For those planning to switch to ahamo / irumo / povo / LINEMO
- If you are planning to change your smartphone plan to "ahamo," "irumo," "povo," or "LINEMO," please be sure to read this carefully.
<For those using docomo>
Our website's Silver Key (monthly subscription) uses the "sp-mode content payment service (sp-mode payment)".
Docomo's "ahamo" and "irumo" rate plans do not support sp-mode payment.
Therefore, if customers currently using sp-mode payment on this site switch to "ahamo" or "irumo," they will no longer be able to pay their monthly usage fees and their membership will be automatically terminated.
If you wish to change to "ahamo" or "irumo," please change to another payment method or course in advance.
*Silver Key (monthly subscription) accepts d-payment and credit card payments.
Additionally, you cannot use carrier email addresses (@docomo.ne.jp) with "ahamo" or "irumo".
If you registered on this site using a carrier email address, you will no longer receive notifications from the site, such as email newsletters. Please change your email address from your My Page.
<For au users>
With au's "povo" pricing plan, you can continue to use "au Easy Payment".
Therefore, even if customers who currently use "au Easy Payment" to register for our site's Silver Key (monthly subscription) switch to "povo," their payment registration will continue, and they will be able to continue using the site.
Additionally, you cannot use carrier email addresses (@au.com/@ezweb.ne.jp) with "povo".
If you registered on this site using a carrier email address, you will no longer receive notifications from the site, such as email newsletters. Please change your email address from your My Page.
<For SoftBank users>If you switch from "SoftBank" to "LINEMO," your carrier contract will change, and all your recurring billing subscriptions for "SoftBank Collective Payment" will be canceled.If you registered on this site using a carrier email address, you will no longer receive notifications from the site, such as email newsletters. Please change your email address from your My Page.
Therefore, if customers currently using "SoftBank Collective Payment" to register for our site, Silver Key (monthly subscription), switch to "LINEMO," the monthly payment will stop, and your membership to this site will be automatically terminated.
If you wish to switch to "LINEMO," please change to another payment method or plan beforehand.
*Silver Key (monthly subscription) accepts credit card payments.
Additionally, you cannot use carrier email addresses (@i.softbank.jp/@softbank.ne.jp/@vodafone.ne.jp) with "LINEMO".
Other questions regarding "Payment of membership fees"
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Q.
[Gold Key] How to pay the annual fee
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Q.
[Gold Key] Convenience store payment: I don't know how to pay
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[Gold Key] Convenience store payment: The payment deadline has passed
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[gold key] Credit card payment: Confirmation and cancellation of automatic renewal
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[Gold Key] Can I check or change the credit card information I registered?
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[Gold Key] I received an email from my credit card company informing me of the membership fee withdrawal at the beginning of the month my membership expires.
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Q.
【silver key】How to pay your monthly membership fee
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[silver key] Can I change the payment method?
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Q.
[silver key] Can I check or change the credit card information I registered?
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Q.
I get an error when registering my credit card
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Q.
If I pay by credit card, how will it appear on my statement?
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Q.
If I pay using a carrier, how will it be shown on my statement?
If the above does not resolve your issue, please contact us using the form below.
Contact us regarding opinions, requests, violations, etc. *We do not provide individual responses.