Regarding payment of membership fees

[silver key (monthly plan)] I'm planning to switch to ahamo, irumo, povo, or LINEMO. Is there anything I need to do?

If you are currently using carrier billing with docomo, au, or SoftBank and are planning to change your smartphone plan to "ahamo," "irumo," "povo," or "LINEMO," please be sure to read the following.

+++++

■ For docomo users

Our website's Silver Key (monthly subscription) uses "docomo content payment (formerly sp-mode content payment)".

Docomo's "ahamo" and "irumo" rate plans do not support sp-mode payment.

If customers currently using "sp-mode payment" switch to "ahamo" or "irumo," they will no longer be able to pay their monthly usage fees and their membership will be automatically terminated.

If you wish to change to "ahamo" or "irumo," please change to another payment method or course in advance.

* Silver Key (monthly subscription) accepts "d払い" and "credit card" payments.

<Caution>
You cannot use carrier email addresses (@docomo.ne.jp) with "ahamo" or "irumo".

If you register on this site using a carrier email address, you will no longer receive notifications from the site, such as email newsletters.

Please be sure to change your registered email address on your MyPage.

+++++

■For au users

With au's "povo" pricing plan, you can continue to use "au Easy Payment".

Therefore, even if customers who currently use "au Easy Payment" to register for our site's Silver Key (monthly subscription) switch to "povo," their payment registration will continue, and they will be able to continue using the site.

<Caution>
You cannot use carrier email addresses (@au.com/@ezweb.ne.jp) with "povo".

If you register on this site using a carrier email address, you will no longer receive notifications from the site, such as email newsletters.

Please be sure to change your registered email address on your MyPage.

+++++

■For SoftBank users

If you switch from "SoftBank" to "LINEMO," your carrier contract will change, and all your recurring billing subscriptions for "SoftBank Collective Payment" will be canceled.

Therefore, if customers currently using "SoftBank Collective Payment" to register for our site, Silver Key (monthly subscription), switch to "LINEMO," the monthly payment will stop, and your membership to this site will be automatically terminated.

If you wish to switch to "LINEMO," please change to another payment method or plan beforehand.

* Silver Key (monthly subscription) accepts credit card payments.

<Caution>
You cannot use carrier email addresses (@i.softbank.jp/@softbank.ne.jp/@vodafone.ne.jp) with "LINEMO".

If you register on this site using a carrier email address, you will no longer receive notifications from the site, such as email newsletters.

Please be sure to change your registered email address on your MyPage.

Other questions regarding "Payment of membership fees"

• Q.
  Please tell me the membership fee.
• Q.
  Please tell me which payment methods are supported for the [Gold Key (annual subscription)].
• Q.
  Please tell me which payment methods are supported for [Silver Key (monthly subscription)].
• Q.
  Please tell me which credit cards are accepted.
• Q.
  Can I use a debit card, prepaid card, or Bundle Card?
• Q.
  [Credit card payment] An error message will be displayed.
• Q.
  I am unable to register as a member because I am receiving a message saying "The maximum number of errors has been reached" when trying to pay by credit card.
• Q.
  A message appeared stating that identity verification was required for credit card payment.
• Q.
  [Silver Key (Monthly Plan)] If paying by credit card, when will the billing occur?
• Q.
  If I pay by credit card, how will it appear on my statement?
• Q.
  If I pay using a carrier, how will it be shown on my statement?
• Q.
  [Gold Key] Can I check or change the credit card information I registered?
• Q.
  [silver key] Can I change the payment method?
• Q.
  [Gold Key] Convenience store payment: I don't know how to pay
• Q.
  [Gold Key] Convenience store payment: The payment deadline has passed

back