[Gold Key (Annual Plan)] Regarding Renewal

Can I change my payment method for recurring subscriptions?

Please proceed as requested below.

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■I initially selected credit card payment, but changed it to convenience store payment.stomach.

If you are currently using automatic credit card payment, you can cancel the automatic renewal on your My Page and then select "Convenience Store Payment."

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■I chose to pay at a convenience store, but I would like to switch to credit card payment.

Changes can be made as long as payment has not been completed.

After the payment number issued on the website expires, please proceed again from your My Page.

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■I chose to pay at a convenience store, but I want to use a different convenience store.

Changes can be made as long as payment has not been completed.

After the payment number issued on the website expires, please proceed again from your My Page.

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Other questions regarding "Continuing the [Gold Key (Annual Plan)]"

• Q.
  Please tell me how to renew my subscription.
• Q.
  Can you confirm if the renewal process has been completed?
• Q.
  Can I renew my membership even after the expiration date has passed?
• Q.
  What does "automatic renewal" mean?
• Q.
  Can you check if automatic renewal has been set up?
• Q.
  Can I stop the automatic renewal?
• Q.
  Can you check if automatic renewal has been stopped?
• Q.
  I stopped the automatic renewal once, but can I restart it?
• Q.
  Can I change the automatic renewal setting from "do not renew" to "renew"?
• Q.
  Please tell me why my subscription was canceled even though it was supposed to automatically renew.
• Q.
  I received an email from my credit card company one month before my membership expired, informing me that my membership fee would be deducted.

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