About the "back number app"

Regarding inquiries about the "back number app"

The following information cannot be provided through the fan club.

■ Includes issuance of electronic tickets
- App installation is not possible.
- Unable to log in to the app
- SMS (phone number verification) is not available.
- Identity verification is not possible.
- Error with limit on changing phone number

Please contact "Ticket Plaza Customer Support" with details.
https://tixplus.jp/feature/artist_app/faq/backnumber.html

*If you have a winning ticket, please be sure to include the [performance date and venue name].

* Ticket issuance methods and timings vary depending on the performance and pre-sale, so please check the respective application pages for details.

Other questions about the "back number app"

• Q.
  What is the "back number app"?
• Q.
  Is the "back number app" a paid app?
• Q.
  I cannot log in to the "back number app".
• Q.
  Can I still use the "back number app" after changing my phone model?
• Q.
  When you log in using the "back number app," "[Not Registered]" will be displayed on your My Page.
• Q.
  If I delete the "back number app," will my fan club registration be canceled?
• Q.
  Is phone number verification required for the "back number app"?
• Q.
  I am unable to complete SMS authentication/identity verification for the "back number app".
• Q.
  The "back number app" won't open. (It force closes/returns to the home screen)
• Q.
  Could you please tell me about the push notification settings for the "back number app"?

back