About the "back number app"
- I am unable to complete SMS authentication/identity verification for the "back number app".
The following information cannot be provided through the fan club.
■ Includes issuance of electronic tickets
- App installation is not possible.
- Unable to log in to the app
- SMS (phone number verification) is not available.
- Identity verification is not possible.
- Error with limit on changing phone number
Please contact "Ticket Plaza Customer Support".
https://tixplus.jp/feature/artist_app/faq/backnumber.html
* Ticket issuance methods and timings vary depending on the performance and pre-sale, so please check the respective application pages for details.
Other questions about the "back number app"
-
Q.
What is the "back number app"?
-
Q.
Is the "back number app" a paid app?
-
Q.
I cannot log in to the "back number app".
-
Q.
Can I still use the "back number app" after changing my phone model?
-
Q.
When you log in using the "back number app," "[Not Registered]" will be displayed on your My Page.
-
Q.
If I delete the "back number app," will my fan club registration be canceled?
-
Q.
Is phone number verification required for the "back number app"?
-
Q.
The "back number app" won't open. (It force closes/returns to the home screen)
-
Q.
Could you please tell me about the push notification settings for the "back number app"?
-
Q.
Regarding inquiries about the "back number app"
If the above does not resolve your issue, please contact us using the form below.
Contact us regarding opinions, requests, violations, etc. *We do not provide individual responses.