About using the site and its content
- [PC] You cannot view, play, or download content.
The services we offer differ slightly depending on whether you live in Japan or outside of Japan.
Please note that currently, the purchase of digital newsletters and member-exclusive merchandise is limited to domestic members only.
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◆Recommended environment
Windows or Mac PCs are the recommended system requirements.
Please check if your computer and browser meet the recommended system requirements.
»Check the recommended system requirements here
*We cannot guarantee that this content will be displayed correctly in all applicable environments.
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◆About JavaScript
This website uses JavaScript.
This will not work if JavaScript is disabled in your browser settings.
Please make sure to enable this setting before using the feature.
●If you are using the Safari browser
[Settings] > [Safari] > [Advanced] > Enable JavaScript
»Apple Support is here
●If you are using the Chrome browser
Launch Chrome > Click the [:] (menu) in the upper right corner > Settings > Advanced settings > Check "Enable JavaScript"
*Display may vary depending on the device, browser, and OS version.
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◆About Cookies
This site uses cookies.
This will not work if cookies are disabled in your browser settings.
Please make sure to enable this setting before using the feature.
●If you are using the Safari browser
- Select "Settings" from the home screen that appears first.
Select "Apps" > "Safari" > "Details"
If "Block all cookies" is turned on, please turn it off.
(If the circle is on the right and green, it's on.)
●If you are using the Chrome browser
Launch Chrome > Click the [:] (menu) in the upper right corner > Settings > Site settings > Check if cookies are enabled
*Display may vary depending on the device, browser, and OS version.
<Caution>
Please be careful not to enable "Block all cookies".
Please select one of the following: "Allow only the website you are currently accessing," "Allow websites you have visited," or "Always allow."
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◆Clear browser cache
Cache refers to temporary data stored on your computer or other device when you visit a website, or the mechanism that facilitates this.
While retaining data improves browsing convenience, the retention of outdated data can sometimes cause problems with the displayed information.
Clearing your cache may resolve the issue, so please try that.
*The method of implementation varies depending on your browser.
<Caution>
Clearing your cache may cancel your login status or delete saved IDs and passwords from your browser.
When logging in again, you will need to enter your ID and password. Please be aware of this in advance.
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◆Communication environment
Please check your internet connection speed.
* If you have any questions, please contact your internet service provider.
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◆ Restart your computer
Please turn off the power and restart the device.
Other questions regarding "Site usage and content"
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Q.
What are the recommended system requirements?
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Q.
Do you offer services in languages other than Japanese?
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Q.
[iPhone] You cannot view, play, or download content.
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Q.
[Android] You cannot view, play, or download content.
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Q.
May I use the site's content, CD cover art, artist images, and audio files on my personal homepage or in printed materials?
If the above does not resolve your issue, please contact us using the form below.
Contact us regarding opinions, requests, violations, etc. *We do not provide individual responses.