About the membership card
- My membership card has become dirty (care tips and precautions)
The round plate and key-shaped charm on the membership card are made of brass.
Brass is a material that develops a beautiful patina over time, but it is also a delicate material that is prone to discoloration.
To maintain its beauty, treat it like you would metal jewelry, and it will retain its unique and beautiful shine.
Please refer to the following precautions before use to ensure long-lasting enjoyment of the product.
<About brass products (care tips and precautions)>
Brass, also known as yellow copper, is an alloy primarily composed of copper and zinc, and may rust if used in places with high humidity.
You can maintain its beauty by taking care of it, such as wiping it with a dry cloth.
Additionally, polishing it with a commercially available metal polish will restore its original shine.
Avoid using metal scouring pads or abrasive cleansers, as these can scratch the surface and cause rust and verdigris to form.
If the surface becomes discolored, polish it in one direction using a commercially available cleaner sold at home improvement stores or a cream cleanser with fine particles.
Store in a place with low humidity.
If you will not be using it for an extended period, wrap it in newspaper and store it in a plastic bag to prevent discoloration.
Due to the properties of metal, there may be slight variations in the surface and other individual differences.Please understand this in advance.
Other questions about "Membership Cards"
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Q.
The initials on my membership card are printed incorrectly
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Q.
Can I have my membership card reissued?
If the above does not resolve your issue, please contact us using the form below.
Contact us regarding opinions, requests, violations, etc. *We do not provide individual responses.