From Saturday, May 2nd to Wednesday, May 6th, 2020,

one room office will be closed for the Golden Week holidays.

During the closure period, the following services will be suspended.

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[Main services that will be closed]

■ General customer support duties

During the holiday period, we will not be able to respond to any inquiries.

Depending on the content, even if you contact us before May 1st (Friday),

Please note that replies may be delayed until May 7th (Thursday) or later.

*Please note that the contact information for refunds regarding one room Party Vol. 5 is different. Please contact ususing the information below.

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[Contact information for refund inquiries]

　https://tixplus.jp/support/tixplus/

*Please specify "refund request for back number fan club tour 2020 one room party vol.5" in your message.

Please include your phone number, name, Plus member ID (or email address), and inquiry details.

If you do not receive a refund notification email, please be sure to mention this in your message.

*Please configure your email settings in advance to allow receiving emails from the domains "plusmember.jp" and "emtg.jp".

Regardless of whether you have specified recipient settings, spam filters and spoofing prevention may be enabled by default.

If you do not receive a refund notification email, it is possible that you will also not receive replies to your inquiries if your email settings remain the same.

Please check your email receiving settings again, or consider contacting us from a different email address.

Also, please check your spam folder just in case the email hasn't been filtered there.

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We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.