Notice Regarding Postponement and Rescheduling of the "NO MAGIC TOUR 2019 at Osaka-jo Hall" Premium Screening, Ticket Refunds, and Additional Seat Sales
Thank you very much for your continued support of back number.
In light of the ongoing spread of the novel coronavirus and the lack of any prospect of its containment at this time, we have decided to postpone the "back number Live Blu-ray & DVD Release Commemoration! 'NO MAGIC TOUR 2019 at Osaka-jo Hall' Premium Screening" scheduled for Tuesday, March 24th.
We sincerely apologize to everyone who was looking forward to the screening for having to make this decision.
Therefore, we will be holding a rescheduled screening on Monday, April 13th, at the same venues nationwide.
The screening date will change, but the venue remains the same, so your current ticket will still grant you entry.
Please note that we will be making a limited number of additional seats available.
Additional tickets will be sold only on the rescheduled screening date, April 13th (Monday), at each venue's website and at each venue's ticket counter.
On the other hand, for customers who are unfortunately unable to attend the rescheduled screening or who wish to cancel, we will provide a refund for your screening ticket.
Please see the refund instructions below and complete the necessary procedures.
[Rescheduled Screening]
◆Rescheduled screening date: Monday, April 13, 2020, 7:00 PM
◆Venue: No change
*You can enter with your current ticket.
*Please keep this safe until the rescheduled screening.
*Please note that the venue and seat numbers cannot be changed.
* We also plan to sell Blu-rays and DVDs, but quantities are limited. Please be aware of this in advance.
Please note that the availability of the limited edition is undecided, and it is possible that only the regular edition will be sold. Therefore, we strongly recommend purchasing it as soon as possible at a store or online.
*The bonus item is planned to be a set of two can badges, but these are also available in limited quantities.
[Additional seats available for sale]
●On-the-day tickets will only be sold at venues where additional seats for the rescheduled screenings are available.
*Please note that sales methods may vary depending on the venue.
*Please note that refunds are not available for additional seats.
*Depending on the venue, additional seats may not be available.
◆Sales begin on each venue's website: April 13, 2020 (Monday) 0:00~
◆Ticket sales begin at each venue counter: Monday, April 13, 2020, from the time the venue opens.
*Opening hours vary by venue.
■United Cinemas Toyosu
Tickets will be available for purchase from 0:00 AM on Monday, April 13, 2020, via the online ticketing service UOL.
Tickets will be available at the box office from Monday, April 13th, when the theater opens.
https://www.unitedcinemas.jp/toyosu/index.html
■United Cinemas Aqua City Odaiba
Tickets will be available for purchase from 0:00 AM on Monday, April 13, 2020, via the online ticketing service UOL.
Tickets will be available at the box office from Monday, April 13th, when the theater opens.
http://www.unitedcinemas.jp/odaiba/index.html
■109 Cinemas Kawasaki
Internet ticket purchase system (reservations available)...Sales begin April 13th (Monday) at 0:00.
Tickets will be available at the theater box office and automatic ticket machines from Monday, April 13th, when the theater opens.
http://www.109cinemas.net/kawasaki/
■United Cinemas Urawa
Tickets will be available for purchase from 0:00 AM on Monday, April 13, 2020, via the online ticketing service UOL.
Tickets will be available at the box office from Monday, April 13th, when the theater opens.
https://www.unitedcinemas.jp/urawa/index.html
■Cineplex Makuhari
Tickets will be available for purchase from 0:00 AM on Monday, April 13, 2020, via the online ticketing service UOL.
Tickets will be available at the box office from Monday, April 13th, when the theater opens.
https://www.unitedcinemas.jp/makuhari/index.html
■United Cinemas Mito
Tickets will be available for purchase from 0:00 AM on Monday, April 13, 2020, via the online ticketing service UOL.
Tickets will be available at the box office from Monday, April 13th, when the theater opens.
https://www.unitedcinemas.jp/mito/index.html
■United Cinemas Maebashi
Tickets will be available for purchase from 0:00 AM on Monday, April 13, 2020, via the online ticketing service UOL.
Tickets will be available at the box office from Monday, April 13th, when the theater opens.
https://www.unitedcinemas.jp/maebashi/index.html
■Midland Square Cinema
Pre-orders will be available online from 0:00 on Monday, April 13, 2020.
*Tickets will also be sold at the box office from the time the theater opens on April 13th (Monday), only if seats are still available.
http://www.midland-sq-cinema.jp/
■ Namba Parks Cinema
Pre-orders will be available online from 0:00 on Monday, April 13, 2020.
*Tickets will also be sold at the box office from the time the theater opens on April 13th (Monday), only if seats are still available.
http://www.parkscinema.com/site/namba/
■109 Cinemas HAT Kobe
Internet ticket purchase system (reservations available)...Sales begin April 13th (Monday) at 0:00.
Tickets will be available at the theater box office and automatic ticket machines from Monday, April 13th, when the theater opens.
https://109cinemas.net/hatkobe/
■United Cinemas Sapporo
Tickets will be available for purchase from 0:00 AM on Monday, April 13, 2020, via the online ticketing service UOL.
Tickets will be available at the box office from Monday, April 13th, when the theater opens.
https://www.unitedcinemas.jp/sapporo/index.html
■United Cinemas Canal City 13
Tickets will be available for purchase from 0:00 AM on Monday, April 13, 2020, via the online ticketing service UOL.
Tickets will be available at the box office from Monday, April 13th, when the theater opens.
https://www.unitedcinemas.jp/canalcity/index.html
■MOVIX Sendai
Pre-orders will be available online from 0:00 on Monday, April 13, 2020.
*Tickets will also be sold at the box office from the time the theater opens on April 13th (Monday), only if seats are still available.
http://www.smt-cinema.com/site/sendai/
■United Cinemas Niigata
Tickets will be available for purchase from 0:00 AM on Monday, April 13, 2020, via the online ticketing service UOL.
Tickets will be available at the box office from Monday, April 13th, when the theater opens.
https://www.unitedcinemas.jp/niigata/index.html
■MOVIX Kurashiki
Pre-orders will be available online from 0:00 on Monday, April 13, 2020.
*Tickets will also be sold at the box office from the time the theater opens on April 13th (Monday), only if seats are still available.
https://www.smt-cinema.com/site/kurashiki/
[How to get a refund for tickets purchased through Ticket Pia]
◆Title:
back number Live Blu-ray & DVD Release Celebration! "NO MAGIC TOUR 2019 at Osaka-jo Hall" Premium Screening
◆Screening date: March 24, 2020 (Tuesday) 19:00~
◎Refund application period ⇒ March 23, 2020 (Mon) 10:00 to March 27, 2020 (Fri) 23:59
The refund will cover the ticket price, system usage fee, ticketing fee, and special sales fee.
*Shipping fees are only refundable if the item has not been shipped.
1) Customers who purchased tickets at"Seven-Eleven,""FamilyMart," or "Ticket Pia stores"
Refunds will be processed at the store where the ticket was issued.
Please bring your ticket to the store where you purchased it and visit them within the refund period.
On the day when refund applications begin, applications will be accepted starting at 10:00 AM.
(The name of the store where the ticket was issued is printed on the bottom of the ticket.)
*Refunds are available 24 hours a day at Seven-Eleven.
*Refunds are available 24 hours a day at FamilyMart(except Tuesdays and Wednesdays from 2:30 AM to 5:30 AM).
*Ticket Pia store hours vary by store.
Please check http://ticket-search.pia.jp/pia/spst/spst_map01.do.
2) Customers who received their tickets via delivery or who are unable to visit the store where they were issued.
●Please return the tickets to the Ticket Pia Mail Center by registered mail, courier service, or certified mail, ensuring they arrive within the refund acceptance period.
Please include the ticket and a note (① your refund address, ② your name, ③ a contactable phone number, ④ the unit price of the returned ticket, and ⑤ the number of tickets you wish to return).
<Recipient>
1-2-20 Higashi, Shibuya-ku, Tokyo 150-0011, Japan (Shibuya First Tower)
PIA Corporation Ticket PIA Mail Center
To: back number "NO MAGIC TOUR 2019 at Osaka-jo Hall" Premium Screening
*Refunds will be issued via postal money order approximately 3-4 weeks after the end of the refund application period.
Please notethat refunds will take approximately 3-4 weeks to process after the refund application period ends, due to processing procedures.
The postal money order will arrive in a green envelope from the Postal Savings Administration Center. Please bring your identification and cash it at the post office.
◆Details:http://t.pia.jp/guide/refund.html
◆お問い合わせ:チケットぴあインフォメーション 0570-02-9111(オペレーター対応:10:00~18:00)