Regarding the "NO MAGIC TOUR 2019" tour merchandise, which has been on sale at back number online shop since April 20th,

Shipping of some items is significantly delayed compared to the initial announcement.

For the affected customers, we sincerely apologize for the significant delay in shipping your ordered items and in sending you shipping notifications.

I sincerely apologize again for the worry and discomfort this has caused you.

We have received a very large number of orders.

Due to delays in shipping orders, including those for items whose production and shipping operations have not kept up with demand,

We plan to complete shipments to customers whose orders have not yet been shipped by July 20th.

NO MAGIC TOUR Photo T-shirt / White

• pop magic logo T-shirt / black

• Iyori-drawn illustration BUS T-shirt / Light Purple

Iyori-drawn illustration BUS T-shirt / Light Blue

We sincerely apologize for the long wait, and we ask for your continued patience until your order arrives.

Please note that we cannot offer in-store pickup for ordered items.

Accordingly, if you wish to cancel your order, we will gladly do so.

We have sent individual emails to affected customers, so please check your email.

We sincerely apologize for the great worry and inconvenience caused to customers whose orders have not yet been shipped.

To prevent such incidents from happening again, we will thoroughly review our inventory management system, customer service procedures, and response methods.

We intend to work diligently to restore trust as quickly as possible.

We hope you will continue to support back number merchandise in the future.