Regarding the suspension of shipments and delivery delays at online shops, etc., due to the heavy rains mainly in western Japan.
We extend our deepest sympathies to all those affected by the heavy rains in July 2018.
Due to the nationwide heavy rains, roads are flooded and rivers are overflowing.
We have received notification from our delivery company that there may be delays or inability to deliver in the following areas.
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■Target prefectures
Kyushu, Chugoku, and Shikoku regions
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Even outside the areas mentioned above, delivery may take longer than usual.
We sincerely apologize that we may not be able to deliver the items you ordered as scheduled.
We sincerely apologize for any inconvenience this may cause our customers, and we appreciate your understanding.
For more details, please check the Sagawa Express website.
▼Sagawa Express website
Additionally, we will send you a shipping confirmation email after your order has been shipped.
Also, if you have not received the email, you can find it in the "Details" section of your purchase history on MY Page.
You can check the status of your items and the tracking number for your package.
Please use them together.