各種メールについて

I haven't received any emails or newsletters regarding the procedure.

If you are not receiving email newsletters orバースデー emails, please check your My Page to see if "Member-only email newsletter" and "greeting mail & birthday mail" are set to [Registered].

If you have not received an email despite it being marked as "Registered," it may have been filtered into your spam folder, so please check again.

Please also check the following information.

● For those usingan Apple email address(@icloud.com, @me.com, @mac.com)

Due to Apple's regulations, we have observed cases where emails sent from this site are judged as "emails that violate Apple's local policies" and are rejected.

Therefore, we do not recommend registering or using this service.

Please consider changing your registered email address to another address such as [@gmail.com] or [@yahoo.co.jp].

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● For those using carrier email (docomo, au, SoftBank)

If you have set up specific email receiving settings, you will need to configure your settings on the settings page for your respective carrier to allow emails from the system.

◆Domain to configure
oneroom.info
plusmember.jp

Furthermore, even if you haven't set up designated recipient settings, in recent years, various settings such as "spam email restrictions" and "spoofing restrictions" have been set to high by default by each mobile carrier.
We are seeing an increasing number of cases where emails are not being received due to this issue.
Customers using carrier email addresses are requested to check their settings.

In recent years, various carriers have strengthened their measures against spam, so even if you check the settings mentioned above, you may still not receive emails.
In that case, please contact your carrier or consider changing your registered email address to another address such as [@gmail.com] or [@yahoo.co.jp].

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