Notice regarding expected delivery date of membership card

Regarding the delivery time of your membership card and the period for contacting you if your card has not arrived

one room gold key membership card is a special key-shaped keychain with your initials handcrafted onto it.
Currently, due to production issues, there will be a delay before we can ship your order.

Delivery dates vary depending on your membership registration date, so please check the information below.
*Please check the date you received the "[one room] Membership Registration Complete Notification" email to determine your membership start date.

In the unlikely event that your order does not arrive by the scheduled delivery date, please contact us via the inquiry form within the designated period for reporting non-delivery, so that we can investigate the shipping status.

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■For those who join by November 2025

→The item has been shipped.

If you have not received your item, please contact us using the inquiry button below.

■For those who joined between December 1st and December 31st, 2025

→ We plan to ship by the end of June 2026.

If you have not received your package, please contact us using the inquiry button below between July 1st and July 31st, 2026.

■For those who joined between January 1st and February 28th, 2026

→ We plan to ship by the end of July 2026.

If you have not received your package, please contact us using the inquiry button below between August 1st and July 1st, 2026.

■For those who joined in March 2026 or later

→We will inform you of the shipping date and the period for contacting you in case of non-delivery at a later date.

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*Please note that the delivery date may change depending on the production status of your membership card.

We will update this page whenever any changes occur.

Also, if you move after becoming a member, please be sure to update your address on your [My Page].
Please note that, as a general rule, items that are not delivered due to incorrect registration information will not be resent.

We sincerely apologize for any inconvenience or trouble this may cause our customers.
We appreciate your understanding.

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