Notice regarding expected delivery date of membership card

Regarding the delivery time of your membership card and the period for contacting you if your card has not arrived

one room gold keyの会員証は、お客様のイニシャルを一つ一つ手作りでお入れした、特製カギ型キーホルダーとなっております。
現在、製作上の都合により発送までにお時間をいただいております。

Delivery dates vary depending on your membership registration date, so please check the information below.
*Please check the date you received the "[one room] Membership Registration Complete Notification" email to determine your membership start date.

万が一、お届け予定時期に届かない場合は発送状況をお調べいたしますので、未着連絡期間内にお問い合わせフォームよりご連絡をお願いいたします。

-----------------------------------

■2025年11月23日までにご入会された方

→発送が完了しております。

未着の場合は下記お問い合わせボタンよりご連絡ください。

■2025年11月24日〜12月15日にご入会された方

→ We plan to ship by the end of May 2026.

If you have not received your package, please contact us using the inquiry button below between June 1st and June 30th, 2026.

■2025年12月16日〜2026年2月28日にご入会された方

→ We plan to ship by the end of June 2026.

If you have not received your package, please contact us using the inquiry button below between July 1st and July 31st, 2026.

■For those who joined in March 2026 or later

→発送時期・未着時のご連絡期間は追ってご案内させていただきます。

-----------------------------------

*Please note that the delivery date may change depending on the production status of your membership card.

We will update this page whenever any changes occur.

Also, if you move after becoming a member, please be sure to update your address on your [My Page].
Please note that, as a general rule, items that are not delivered due to incorrect registration information will not be resent.

We sincerely apologize for any inconvenience or trouble this may cause our customers.
We appreciate your understanding.

Other questions regarding the "Notice about the expected delivery date of your membership card"

back