Notice regarding expected delivery date of membership card

Regarding the delivery time of your membership card and the period for contacting you if your card has not arrived

one room gold key membership card is a special key-shaped keychain with your initials handcrafted onto it.
Normally, we ship your order approximately 2 to 2.5 months after you register, but due to production issues, there is currently a delay in shipping.

Delivery dates vary depending on your membership registration date, so please check the information below.
*Please check the date you received the "[one room] Membership Registration Complete Notification" email to determine your membership start date.

In the unlikely event that your order does not arrive by the scheduled delivery date, please contact us via the inquiry form within the designated period for reporting non-delivery, so that we can investigate the shipping status.

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■ For those who joined between November 1st, 2025 and November 10th, 2025

→ Shipping was completed in January 2025.

If you have not received your package, please contact us using the inquiry button below between February 1st and February 28th, 2026.

■For those who joined between November 11th and November 15th, 2025

→ We plan to ship the item in February 2026.

If you have not received your package, please contact us using the inquiry button below between March 1st and March 31st, 2026.

■For those who joined between November 16th and November 20th, 2025

→ We plan to ship the item in March 2026.

If you have not received your package, please contact us using the inquiry button below between April 1st and April 30th, 2026.

■For those who joined between November 21st and November 30th, 2025

→ We plan to ship in April 2026.

If you have not received your package, please contact us using the inquiry button below between May 1st and May 31st, 2026.

■For those who joined between December 1st and December 31st, 2025

→ We plan to ship in May 2026.

If you have not received your package, please contact us using the inquiry button below between June 1st and June 30th, 2026.

■ For those who joined on or after January 1, 2026

→ We plan to ship from June 2026 onwards.

We will inform you of the shipping date and the contact period in case of non-delivery at a later date.

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*Please note that the delivery date may change depending on the production status of your membership card.

We will update this page whenever any changes occur.

Also, if you move after becoming a member, please be sure to update your address on your [My Page].
Please note that, as a general rule, items that are not delivered due to incorrect registration information will not be resent.

We sincerely apologize for any inconvenience or trouble this may cause our customers.
We appreciate your understanding.

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