Regarding payment of membership fees

[gold key] Credit card payment: Confirmation and cancellation of automatic renewal

If you choose credit card payment when you join or when you renew your membership last time,
From the following year onward, your membership will automatically renew, and the annual fee will be automatically charged to your registered card each year.



How to check if automatic renewal is enabled

When you log in to one room website using a browser (Safari, Google Chrome, etc.),

On the TOP page, next to the membership expiration date, only those who have registered for automatic credit card renewal will see the message "Automatically Renewing".

*This content will not be displayed in the "back number app," so please use it via a web browser.




How to stop automatic renewal

To stop automatic renewal,
please access [my page] from your browser (Safari, Google Chrome, etc.).

You can stop automatic renewal from "Stop automatic renewal" within "Credit card automatic renewal confirmation".
*If you have already stopped automatic renewal, the "Credit Card Automatic Renewal Confirmation" message will not be displayed.

The operation to stop automatic continuation is Membership expires on the 20th of the month in which it expires. It is as follows.
Please note that if you do not renew your subscription by the due date, it will be automatically renewed using your registered credit card.

Furthermore, if you wish to continue your fan club membership after disabling automatic renewal, you will need to complete the renewal procedure yourself.
The renewal period is
one month before and one month after your membership expiration month. Please be sure to log in to one room website via your browser (Safari, Google Chrome, etc.) within this period and complete the procedure from [my page].


At that time, you can choose between "credit card payment" and "convenience store payment" as your payment method.

If you choose credit card payment, automatic renewal will be applied again using the newly registered card information.


Other questions regarding "Payment of membership fees"

back

If the above does not resolve your issue, please contact us using the form below.

Contact us

Contact us regarding opinions, requests, violations, etc. *We do not provide individual responses.