Only those who meet all of the following conditions may apply.

[Eligibility Requirements]
① For "one room" gold key valid members at the time of ticket purchase and on the day of the performance.
*If your membership expires on the day of the performance, please be sure to renew it by the day before.
*Please note that your subscription cannot be renewed if it expires more than one month ago.

② Only those who can definitely attend the performance on the day (entry is not permitted for anyone other than the person themselves).

③ Those who can bring a photo ID on the day of the performance (copies are not accepted).

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▼Regarding photo IDs, etc.
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Your name, as registered with the fan club, will be displayed or printed on the ticket.
On the day of the performance We will verify the identity of all attendees upon entry. So,
Please bring a photo ID that shows your name.

Please check your registration status on your My Page on the "one room" website.
* Log in to the "one room" website → "My Page" → "Confirm/Change Member Information"

●Please bring one of the following photo IDs. (Copies are not accepted.)
• Passport (valid)
• Driver's license (valid)
・Basic Resident Register Card (with photo)
- Alien registration certificate (expired and invalid)
- Special Permanent Resident Certificate or Residence Card (expired and invalid)
Disability certificate
- Credit card with photo
• Student ID with photo (issued while enrolled)
・Employee ID card (with photo)
・My Number Card with photo (Notification Card is not acceptable. Please handle with extreme care.)

●If you do not have a photo ID, please bring two of the following: (Copies are not accepted.)
・ Health insurance card
・Basic Resident Registration Card (without photo)
・Employee ID card (no photo)
• Student ID (without photo)
・Credit card
・Cash card

●The following cannot be used as identification.
・My Number notification card
・taspo
• Receipt for utility bills
・Medical examination ticket
·business card
Postcards and envelopes sent to ticket purchasers

Please note that children of preschool age are not permitted to enter.
Children who cannot participate on their own are not permitted to be accompanied by a guardian or staff member.
Minors must obtain parental consent before applying.
By applying or participating, you are deemed to have given your consent.

Even if you join within the application period, you can still apply for tickets.

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Cancellations available exclusively for FC members (lottery system)
Wednesday, December 4, 2019 12:00 to Monday, December 9, 2019 18:59
*This service is only available for credit card payments.
For more details Here
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However, the time it takes to complete Gold Key membership registration (issuance of membership number) varies depending on the payment method.
If you register at the last minute before the registration deadline, you may not be able to apply for tickets in time, so please complete the procedure with plenty of time to spare.

● If you register using credit card payment
Once you enter the required information and the procedure is complete, payment will be processed immediately, and you will soon receive an email containing your membership number.

● If you register using convenience store payment
After making your payment at a convenience store, the process will be completed within 150 minutes, and you will receive an email containing your membership number.

"one room Party" is a live event exclusively for one room Gold Key members.
There will be no general sale or ticket reservations for one room "silver key" members.

If you wish to change from a silver key to a gold key,
Please log in to the "one room" website using your browser and proceed with the withdrawal process from the "Withdraw (silver key)" button at the bottom of the TOP page or on your My Page.
*Duplicate registration of gold key and silver key is not permitted.

After canceling your Silver Key membership, please log in via the [Login] page using your registered email address or ARTIST ID and password to proceed with the payment process for your Gold Key membership.

Even if you have already won and paid for tickets through the FC Member-only application or the FC Member-only second application, you can still apply for tickets to a different performance from the one you were previously selected for through the cancellation application process.

If you have multiple id ARTIST IDs, there may be an error in the email address (or id ARTIST ID) you entered.
Please check your registered email address for one room once again via the "My Page" → "Member Information Confirmation/Change" section on one room website.

■My Page
https://secure.plusmember.jp/backnumber/1/mypage/

Please either obtain a new photo ID before the performance date, or bring two of the following documents. (Copies are not accepted.)

・ Health insurance card
・Basic Resident Registration Card (without photo)
・Employee ID card (no photo)
• Student ID (without photo)
・Credit card
・Cash card

If you do not bring the required identification, we will be unable to verify your identity, and you will not be admitted even if you have a ticket.
If you forget your identification, or if you are not the person whose name is printed on the ticket, you will be denied entry, including to family members.
Please note that we cannot issue a refund in that case.

----------------------------------
▼Regarding photo IDs, etc.
----------------------------------
Your name, as registered with the fan club, will be displayed or printed on the ticket.
On the day of the performance We will verify the identity of all attendees upon entry. So,
Please bring a photo ID that shows your name.

Please check your registration status on your My Page on the "one room" website.
* Log in to the "one room" website → "My Page" → "Confirm/Change Member Information"

●Please bring one of the following photo IDs. (Copies are not accepted.)
• Passport (valid)
• Driver's license (valid)
・Basic Resident Register Card (with photo)
- Alien registration certificate (expired and invalid)
- Special Permanent Resident Certificate or Residence Card (expired and invalid)
Disability certificate
- Credit card with photo
• Student ID with photo (issued while enrolled)
・Employee ID card (with photo)
・My Number Card with photo (Notification Card is not acceptable. Please handle with extreme care.)

●If you do not have a photo ID, please bring two of the following documents. (Copies are not accepted.)
・ Health insurance card
・Basic Resident Registration Card (without photo)
・Employee ID card (no photo)
• Student ID (without photo)
・Credit card
・Cash card

●The following cannot be used as identification.
・My Number notification card
・taspo
• Receipt for utility bills
・Medical examination ticket
·business card
Postcards and envelopes sent to ticket purchasers

At one room, we strictly prohibit applications made under someone else's name, or applications made anonymously or under a false name.
As stated in Article 6 of the Membership Agreement, we cannot accept transfers or name changes of membership after enrollment, including for family members.

Furthermore, as stated in Article 8 of the Membership Agreement, if any false or duplicate information is found in your membership registration, your membership will be suspended.
In that case, please note that you will not be admitted even if you come on the day of the event.

At one room, we strictly prohibit applications made under someone else's name, or applications made anonymously or under a false name.
As stated in Article 6 of the Membership Agreement, we cannot accept transfers or name changes of membership after enrollment, including for family members.

Please note that anyone other than the member who won the ticket (including family members) will not be admitted.

Please note that the administrative office handles requests for surname changes due to marriage or other reasons.
If you wish to change your last name, please contact us via the inquiry form in the "Contact Us / Frequently Asked Questions" section of one room website with the following information.

[Name Change Notification]
Membership number:
Your registered email address:
Registered surname (in Kanji):
Registered surname (in kana):
New surname (in kanji):
New surname (in kana):
Registered date of birth:

Unlike regular live performances, "one room party" is a live event exclusively for one room gold key members.
Upon entry, all visitors will be required to present a photo ID for identity verification.

Please note that you cannot enter with a ticket alone.
Please be sure to check the "Entry and Identity Verification on the Day of the Performance" section on the "one room party vol.5" special website by the day before the performance.
Please check the list of items you will need to bring on the day.

If you and your friend have standing tickets, please enter according to the later entry number.

Electronic tickets can be accessed via smartphones with Japanese domestic carriers whose phone numbers begin with 070, 080, or 090.
Compatible with devices running iOS 7.0 or later, and Android OS 4.0 or later.

*However, even if the above conditions are met, the following devices are not supported.

- Devices that do not support Google Play/App Store (e.g., easy-to-use smartphones/feature phones)
iPad / iPad mini
Android tablet
FT132A (freetel series)
・LG Optimus Vu L-06D (docomo)
・L-06D JOJO (docomo)

For more details Here Please check.


If you have any questions regarding the display or use of your electronic ticket, please contact us.
Please contact Ticket Plaza Customer Support at the address below.

■Ticket Plaza Inquiry Form
https://tixplus.jp/support/emtg/

Download the Ticket Plaza e-ticket app again on your new smartphone.
Please log in using the email address or ID (ARTIST ID) you registered with one room.

After logging in, you will be asked to register the phone number of your device in order to identify it.
*You cannot register phone numbers such as landlines or IP phones.

If you exceed the limit on the number of device changes, you will need to follow the prescribed procedures, and we may need to check your usage status. Please be aware of this in advance.

▼ Limit on the number of times you can change devices
- Changing the device used and reinstalling the app: Up to twice a month
- Change of registered phone number: Up to twice a year

Please note that, to prevent fraudulent use, the electronic ticket app cannot be used on multiple devices simultaneously.


If you have any questions regarding the display or use of your electronic ticket, please contact us.
Please contact Ticket Plaza Customer Support at the address below.

■Ticket Plaza Inquiry Form
https://tixplus.jp/support/emtg/

If you have a smartphone device available by the day of the performance, you can apply for an electronic ticket without any problems.

If you have any questions regarding the display or use of your electronic ticket, please contact us.
Please contact Ticket Plaza Customer Support at the address below.

■Ticket Plaza Inquiry Form
https://tixplus.jp/support/emtg/

If you are using a feature phone (flip phone), a smartphone, a tablet, an iPod touch, or a simplified smartphone, please select paper tickets and apply via computer.

*Please note that paper tickets do not include the "Memorial Collection" service, which includes handwritten messages from the members and memorial photos.

Please note that you cannot change from a paper ticket to an electronic ticket after applying.
Similarly, it is not possible to change from an electronic ticket to a paper ticket.

If you have any questions regarding the display or use of your electronic ticket, please contact us.
Please contact Ticket Plaza Customer Support at the address below.

■Ticket Plaza Inquiry Form
https://tixplus.jp/support/emtg//

You will not be able to apply for tickets after the application period has ended.
Furthermore, even if you win, your win will be invalidated if you fail to pay the ticket price by the payment deadline.

"one room Party" is a live event exclusively for "one room" Gold Key members.
Even if you have a ticket, you will not be admitted if you cancel your "one room gold key" membership before the day of the performance.
*Please note that we cannot refund the ticket price in that case.

You can check your current expiration date on the TOP page after logging into one room website.
The renewal period is one month before and after the expiration month, so members whose membership expires before the day of the performance can...
Please renew your membership as soon as possible through the "My Page" section on one room website.

Please note that electronic tickets are scheduled to be displayed two weeks before each performance date, but if your "gold key" has expired at that time, the electronic ticket will not be displayed.
Please note that for paper tickets, if the "gold key" has expired, we will stop shipping them.

■Click here to check your application history and lottery results.
https://tixplus.jp/member/mypage/artists.php/oneroom
*Please check your "Ticket Application History".

[Regarding the second round of applications]
The winners will be announced on Thursday, November 21, 2019 at 8:00 PM.
You will be notified of the lottery results (winning or losing) by email, and you can also check them in the "Ticket Application History" section of your Ticketpla My Page as described above.
Please be sure to check the lottery results yourself within the payment period.

Payment period: November 21, 2019 (Thu) 20:00 - November 25, 2019 (Mon) 23:00
*Please note that if payment is not received within the payment period, your winning entry will be invalidated.

You can find more details about ticket trading below.
https://trade.tixplus.jp/artists/tour/3555

Also, regarding ticket trading and the display and use of other electronic tickets...
If you have any questions, please contact Ticket Plaza Customer Support.

■Ticket Plaza Inquiry Form
https://tixplus.jp/support/emtg/

If the above does not resolve your issue, please contact us via the URL below.
https://tixplus.jp/support/emtg/
*Please configure your email settings to allow receiving emails from the domain "plusmember.jp" for replies to your inquiries.
*Please note that this is a different contact point than our usual customer service contact information.