To all visitors

We have compiled a list of prohibited activities, precautions, and requests for visitors, so please be sure to check them before coming.

Regarding tickets

• In principle, tickets can only be received electronically (on smartphones).
  If you purchase multiple tickets, you can choose to share the e-tickets with your companions or enter at the same time.
  If your companion does not have a smartphone (such as a small child), you can enter the venue at the same time using the tickets for all companions displayed on the applicant's smartphone, without having to share tickets.
  Please enter together once all of your companions are present.
  If you are unable to display your electronic ticket, for any reason, such as if your smartphone is lost, stolen, or forgotten on the day of the performance, you will not be allowed to enter the venue.
• Cancellations after winning or purchasing will not be accepted under any circumstances.
• No refunds will be given for tickets due to changes or cancellations of performers.
• Please note that even in the case of refunds due to postponement or cancellation of a performance, various fees other than the ticket price cannot be refunded.
• If you have a ticket that is suspected of being resold, we may ask you to show a photo ID upon entry.
  *If we are unable to verify your identity, you may be denied entry. Please also note that we will not guarantee the cost of tickets, travel expenses, transportation expenses, accommodation expenses, etc. if you are denied entry.

[Inquiries regarding e-tickets] Lawson Ticket Information https://faq.l-tike.com/0001/0006/

Regarding waiting for performers to enter and leave venues and public facilities

Waiting for members at live venues, train stations, airports or other public transportation facilities, or accommodation facilities is prohibited.
Please note that in these areas, you will not be able to sign autographs, shake hands, or receive gifts. Please also refrain from taking photos or calling out the members' names. This not only causes inconvenience to the general public, but can also lead to personal trouble or serious accidents. Furthermore, this behavior by a small number of people creates an unfair situation for the many people who are supporting the band and observing proper etiquette.

We appreciate your support for our members, but we ask for your cooperation to ensure the safety of our members and everyone else.