Thank you so much for always supporting back number.
We have an announcement regarding back number fan club tour 2021 "one room party vol.6".
Recently, the Japanese government announced that the "state of emergency" declared in response to the spread of the new coronavirus would be extended until March 7th in 10 prefectures.
Following careful consideration of whether or not the tour should be held, we have decided to proceed with the performances scheduled from February 26th (Friday) at Showa Women's University Hitomi Memorial Hall onwards, while adhering to infection prevention guidelines. This decision was made based on the Agency for Cultural Affairs' "Points to Note Regarding Restrictions on Holding Events and Using Facilities in Response to the State of Emergency Declaration," which indicates that events can be held even under a state of emergency, and on the "Joint Statement Regarding Holding Live Events under a State of Emergency Declaration" from four music industry organizations, as well as the fact that the number of infected people has been decreasing compared to when the state of emergency was declared in January.
Regarding the performances at Showa Women's University Hitomi Memorial Hall on February 26th (Fri) and 27th (Sat), we will unfortunately be offering refunds for tickets to those who are unable to attend due to the state of emergency.
In addition, we will also be offering a ticket trading service.
This system allows people who have purchased tickets for the "one room party vol.6" performance but are unable to attend due to unforeseen circumstances to transfer their tickets to someone who wishes to purchase them at face value.
*This service applies to all performances.
Regarding refunds
• Performances eligible for refunds:
[Tokyo] Showa Women's University Hitomi Memorial Hall
・Friday, February 26th START 19:00
・February 27th (Sat) START 16:00
・February 27th (Sat) START 19:30
Refund application period: February 10th (Wed) 12:00 to February 17th (Wed) 23:59, 2021
If you wish to receive a refund, please apply via the URL below.
Refund request URL: https://tixplus.jp/ticket/order/login.php?tour=4813&precede=2
Please note the following when requesting a refund.
(1) Please be sure to log in using the Plus member ID (formerly EMTG ID) you entered when purchasing your ticket.
(2) Please ensure that the applicant who purchased the ticket is the one who completes the application process.
(3) Please make sure you select the correct performance for which you wish to receive a refund.
(4) If you do not have a ticket for the performance you wish to receive a refund for, no refund will be issued.
[Important Notes] *Please read carefully
●We will register your refund based on the phone number and email address registered with your ID, so please check your My Page in advance.
My Page https://tixplus.jp/member/mypage/
● Refunds will be processed from early March 2021, starting when we can confirm that you have a ticket for the performance for which a refund is being accepted. We will use eContext's "CASH POST" refund management system to refund the money to the account you specify.
●We will send you a refund notification email at a later date to the email address registered with your ID. If you have set up spam filters (such as domain-specific receiving), please configure your settings to allow emails from "plusmember.jp".
*If you have requested a refund, please do not list your tickets for sale on ticket trading services. Please note that if you list your tickets for sale, we will not be able to process your refund via 'CASH POST'.
[Inquiries regarding refunds]
Tixplus Customer Support
https://tixplus.jp/support/tixplus/
*We apologize for the inconvenience, but when making an inquiry, please specify "back number fan club tour 2021 one room party vol.6 refund" and include your phone number, name, and ID (email address).
About ticket trading
Ticket trading period: From 12:00 PM approximately two weeks before the performance date to 11:59 AM the day before the performance date.
*Ticket trading for the performance at Showa Women's University Hitomi Memorial Hall will begin on February 12th (Friday) at 12:00.
*Details regarding the dates of each performance will be announced when ticket trading begins.
*Purchasers will be determined by a lottery held daily at 12:00 PM during the campaign period.
Trade page: https://trade.tixplus.jp/artists/tour/4679
*Please note that tickets for "one room party" cannot be transferred or resold. If you are unable to attend the performance on the day, please use the ticket trading service.