news
2019.11.19
"NO MAGIC TOUR 2019" will be broadcast on WOWOW on Saturday, November 30th!
2019.10.25
Regarding mail order sales of "NO MAGIC TOUR 2019" tour merchandise.
Online sales of tour merchandise for "NO MAGIC TOUR 2019" will end on Thursday, October 31, 2019 at 23:59.
Don't miss out, take advantage of this opportunity!
[Items that will be discontinued on October 31st (Thursday)]
NO MAGIC TOUR Photo T-shirt / White
NO MAGIC Three-Color Logo T-Shirt / Black
NO hand MAGIC T-shirt / White
Pop Magic Logo T-Shirt / Black
Iyori-Drawn Illustration BUS T-Shirt / Light Purple, Light Blue, Light Yellow, Light Green
MAGIC Camouflage Towel / Black
NO hand MAGIC towel / Red
Iyori-drawn illustration: Skeleton-kun towel
NO MAGIC TOUR 2019 Marble Rubber Band
NO MAGIC TOURオールドファッションKeychain
bn leather hair tie
Magic Docking Pen Set
NO MAGIC Round Metamorphic Glasses
back number BUS Mini Cushion
No Magic Necklace
Big logo T-shirt / Navy
Iyori-drawn illustration MAGIC IAN T-shirt / White
• The above-mentioned discontinued items are subject to change. Please be aware of this in advance.
- Items sold exclusively at the venue will not be available for online purchase.
If you purchase other items at the same time, all items will be shipped together once they are all available.
Depending on the product, delivery may take longer due to stock availability. Please note that we cannot provide delivery status information for individual items.
Please note that we are unable to respond to inquiries regarding delivery details or delivery dates.
【back number】ONLINE SHOP
https://store.emtg.jp/backnumber/products/list.php?category_id=44
2019.09.30
[Regarding refunds for back number "NO MAGIC TOUR 2019" Okinawa performance on September 21st (Sat)]
We would like to inform you about the refund process for the second day of the Okinawa performance back number “NO MAGIC TOUR 2019” which was scheduled to be held on Saturday, September 21, 2019 at the Okinawa Convention Center Exhibition Hall.
Please note that refund methods vary depending on the purchase method and retailer.
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■ Customers who purchased tickets through the fan club pre-sale (paper tickets)
From 10:00 AM on Tuesday, October 15, 2019 to 11:59 PM on Thursday, October 31, 2019, you can receive a refund for your ticket price, various fees, and shipping costs at your nearest Lawson or Ministop store. Please bring your ticket and the refund voucher (required for the refund of various fees and shipping costs) that will be sent to you later by Lawson Ticket.
*A physical ticket is required to receive a refund. Please bring your ticket and refund voucher to the store to complete the procedure.
*If you have lost your ticket, you will not be eligible for a refund.
*Regarding refunds for various fees and shipping charges, Lawson Ticket will send you a refund voucher (for various fees and shipping charges) separately. Please follow the same refund procedure as for tickets.
*Refund vouchers are scheduled to be sent out around October 12th (Saturday).
*Refund vouchers will be sent to the address provided when the tickets were sent. If you have moved, please contact Lawson Ticket Customer Center.
*Tickets and refund vouchers will be collected at the register. If you receive a refund, you will not be able to keep your ticket or refund voucher.
*Refunds will not be accepted through any method other than those described above.
■Customers who purchased tickets through Lawson Ticket
(Including CD pre-sale, LEncore member pre-sale, pre-request pre-sale, E.CLUB pre-sale, PM Agency website pre-sale, general sale, etc.)
From 10:00 AM on Tuesday, October 15, 2019 to 11:59 PM on Thursday, October 31, 2019, you can receive a refund for your ticket price, various fees, and shipping fees (if applicable) at your nearest Lawson or Ministop store. Please bring your ticket, any fee vouchers, and the refund voucher (required for shipping fee refunds) that Lawson Ticket will send you at a later date.
*A physical ticket is required for a refund. Please bring your ticket, all applicable fee vouchers, and refund voucher to the store to complete the procedure.
*If you have lost your ticket, you will not be eligible for a refund.
*For those who received their tickets by mail, a refund voucher will be sent separately by Lawson Ticket. Please follow the same refund procedure as for the tickets.
*Refund vouchers are scheduled to be sent out around October 12th (Saturday).
*Refund vouchers will be sent to the address provided when the tickets were sent. If you have moved, please contact Lawson Ticket Customer Center.
*Tickets will be collected at the register. If you request a refund, you will not be able to keep your ticket.
*Refunds will not be accepted through any method other than those described above.
[Confirmation of refund method]
For information on how to get a refund at the store, please see https://l-tike.com/oc/lt/haraimodoshi/.
Please note that no refunds will be issued after 23:59 on Thursday, October 31, 2019.
Lawson Ticket Inquiries: 0570-000-777 (10:00-20:00)
ローチケ(カスタマーセンター) <yoyaku-no-info@ent.lawson.co.jp>
[For customers holding electronic tickets for performances eligible for refunds at the following reception desks]
- Fastest one room member 1st pre-sale, one room member 2nd pre-sale, one room member final pre-sale
- 19th single "オールドファッション" enclosed application
Official ticket trading
You will receive an email from EMTG once the refund process has begun.
The email will be sent to the email address you used when purchasing tickets for the relevant performance (the one registered with your EMTG ID).
*If you have set up spam filters (such as domain-specific receiving), please configure your settings to allow emails from "emtg.jp".
If you have any questions regarding refunds for electronic tickets, please contact us at the address below.
EMTG Customer Support
For inquiries: https://emtg.jp/support/emtg/
When making an inquiry, please select "Ticket Purchase/Delivery" as the inquiry type and clearly state the required information.
■ Customers who purchased tickets through Ticket Pia
(Including uP!!! Live Pass)
[Refund Period] October 15, 2019 (Tue) - October 31, 2019 (Thu)
[When purchasing from Pia WEB]
Refunds will be processed by sending a "Postal Money Order" to the address registered with Ticket Pia.
Further details will be sent to the email address registered with Ticket Pia.
[For purchases made at Pia Spot or Seven-Eleven]
PM Agency will contact you at the phone number you registered at the time of purchase.
<Inquiries>
チケットぴあ 0570-02-9111(10:00~18:00)全日
チケットぴあ メールセンター 0570-02-9596(10:00~18:00)全日
ピーエムエージェンシー 098-898-1331(10:00~18:00)平日
■Customers who purchased through eplus
[Refund Period] October 15, 2019 (Tue) - October 31, 2019 (Thu)
We will contact you regarding the refund method via the email address you registered with eplus.
<Inquiries>
e+(イープラス)0570-06-9911(10:00~18:00)全日
ピーエムエージェンシー 098-898-1331(10:00~18:00)平日
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2019.09.20
[Announcement Regarding the Cancellation of back number "NO MAGIC TOUR 2019" Okinawa Performance on September 21st (Sat)]
September 21, 2019 (Saturday) at the Okinawa Convention Center Exhibition Hall
The second day of the Okinawa performance back number "NO MAGIC TOUR 2019" which was scheduled to be held has been cancelled.
Due to the expected severe weather associated with the approach of Typhoon No. 17, we will be taking measures to improve our customers' transportation options.
With safety as our top priority, after repeated discussions among all back number members and staff,
It was a difficult decision, but we have reluctantly decided to cancel the event.
As it was the final show of the tour, we explored the possibility of holding it until the very last minute,
We sincerely apologize for having to deliver such disappointing news.
We sincerely apologize for the great inconvenience caused to everyone who was looking forward to the performance.
We sincerely apologize and ask for your understanding.
Regarding ticket refunds, we will announce the details on our official website and other channels as soon as they are ready.
Please keep your ticket safe, as it will be required for the refund process.
2019.09.19
Regarding the Okinawa performance *Updated September 20th (Fri) 14:00
[Notice Regarding Performance Cancellations Due to Approaching Typhoon] *As of 2 PM on Friday, September 20th
The second day of back number "NO MAGIC TOUR 2019" Okinawa performance is scheduled to take place tomorrow, September 21st (Saturday),
We are currently in the final stages of discussions regarding the event's holding.
We will announce further details on the tour's special website and official Twitter account by 6:00 PM today.
We apologize for any concern this may cause to our customers who were looking forward to the performance, and we ask for your understanding.
back number "NO MAGIC TOUR 2019" Okinawa performance is scheduled to be held from September 20th (Fri) to 21st (Sat),
Due to a tropical depression currently forming near Okinawa, there is a possibility of severe weather on both days.
At this time, we are proceeding with preparations to hold the first day of the performance (Friday, September 20th) as scheduled.
If you are coming to the venue, please check the weather forecast and traffic conditions regularly and allow plenty of time for your journey.
Regarding the second day of the performance (Saturday, September 21st), we will announce details tomorrow (September 20th) at 2:00 PM (tentative) on the tour's special website and official Twitter account.
We apologize for any worry or inconvenience this may cause to those planning to attend, and we appreciate your understanding.
2019.08.27
September color announcement for "NO MAGIC TOUR 2019 Piping Shop Bag" & "Pop Magic Logo Rubber Band"!
2019.08.23
To our customers attending the Osaka performance:
To our customers attending the Osaka performance:
Regarding the sale of gacha-gacha items for the Osaka performance (August 23rd and 24th),
Due to manufacturing delays, we are currently unable to sell the "Rubber Rings (all 5 types)".
All items except for the "rubber ring" will be sold as usual.
We sincerely apologize to those who were looking forward to it, and we ask for your understanding.
2019.08.23
"NO MAGIC TOUR 2019" will be broadcast on WOWOW!
2019.08.01
"NO MAGIC TOUR 2019 Piping Shop Bag" & "Pop Magic Logo Rubber Band" August Colors Announced!
2019.07.05
New merchandise announced!