These items were sold at one room party vol.4 Toyosu PIT performance (January 27th and 28th).
"one room Party Vol. 4 College Logo T-Shirt (Burgundy/Moss Green)"
Regarding the "one room party vol.4 Party Pop Illustration T-shirt (White/Black)",
Part of the back print incorrectly read "2017" instead of "back number fanclub tour 2018".
We sincerely apologize to all customers who purchased tickets at the Toyosu PIT performance.
Therefore, for customers who purchased the affected product and wish to do so, we will exchange it for a non-defective product using the method described below.
[Exchange method]
Please send the item in question to the address below using cash on delivery. After we confirm receipt, we will send you a replacement.
〒107-0052
Ark Hills Front Tower RoP 605, 2-23-1 Akasaka, Minato-ku, Tokyo
Ido Design Office Co., Ltd. "one room party Toyosu" Department
[Exchange period]
Please send your application by Saturday, March 31, 2018 (postmark must be dated on or before this date).
We will ship out the correct items in order by the end of April 2018.
*Please be sure to include your name, postal code, address, and phone number, as these are necessary for shipping the replacement item.
The personal information you provide will be used solely for this exchange. It will not be used for any other purpose or transferred to any third party.
*Even if the product has been opened and worn, it is acceptable.
*Please note that we cannot exchange the product if you do not send us the actual item in question.
*We cannot accept exchanges for products other than defective items, provided the product correctly displays "back number fanclub tour 2018".
[Contact information for exchange inquiries]
◆Please contact us using the inquiry form below.
We intend to take every possible measure to ensure that such incidents do not occur again in the future.
We sincerely apologize for the great inconvenience we have caused everyone.
We would greatly appreciate your continued support for back number.
Ido Design Office Co., Ltd.